Monthly Archives: July 2009

787 Dreamliner-Flawed inside and outside

The Seattle Times’ aerospace reporter Dominic Gates has just published some additional revelations concerning what Boeing insists is the tiny side-of-body (a.k.a wing failure) issues with the plastic fantastic 787 Dreamliner. The report clarifies that the original wing root failure late in May occurred just above ‘load limit’ that is defined as 100% of the [...]

Angry Flyers Lounge-Another Tiger mauling at Canberra

Tiger recently announced it was appointing customer service officers and making itself accountable and accessible to the travelling public. How then can it explain this complaint involving the deliberate misleading of a passenger, and his then being stranded, at Canberra on Tuesday night? Since when is offering low cost airfares an excuse for misleading conduct [...]

50 years ago today the jet age came to Australia

This afternoon 50 years ago saw the start of the jet age for passengers in Australia, and on the Pacific. Qantas flight EM774, a Qantas 707-138 took off at 3.35 pm on 29 July 1959 for San Francisco via Nadi and Honolulu, and made the trip in only 14 hours 57 minutes. It was the [...]

Angry Flyers Lounge-More about how Jetstar is there to punish you for not flying Qantas

Message from an Angry Flyer. This is a copy of a letter I have just written to Jetstar. I would be interesting to get some answers out of it. It is the first time I have ever written a complaint to anyone. It would be interesting to know how much the airlines make out of [...]

Brett Godfrey looks for his successor, and for a big finish

2010 looks like being Brett Godfrey’s biggest as well as last year as CEO of Virgin Blue. In fact heading the succession selection process following his expected announcement this morning that he will leave his post as the first and so far only CEO of the airline in its 10th anniversary year seems some way [...]

Virgin Blue announces $231m equity raising, a higher equity for Richard Branson and Brett Godfrey’s decision to leave the company by the end of 2010

Virgin Blue has revealed how it will fund its survive and expand strategy for the recession and the expected recovery, and a search for a successor to Brett Godfrey, who has decided to leave the airline he founded in 2010, its tenth anniversary year. The unaudited figures and operating statistics for the year to 30 [...]

The pressure to make news out of non-events

The turn back to Auckland of a Qantas 737-400 that had just departed for Brisbane on Saturday because it developed a cabin pressure problem wasn’t worth any of the space it was given in news media. If it hadn’t turned back that would have been a story. Maybe even a story featuring ‘land ho’ being [...]

Angry (no happy) Flyers Lounge-Qantas exit row fee failure

A reader reports: G’day from London. On Sunday (last) I was on Qantas QF 9 from Singapore to London Heathrow. In my section, the forward part of Economy, not one of the 6 exit row seats and 4 bulkhead seats was taken. These are the seats that now command a $A160 fee to occupy for [...]

Did global warming chill out two jets and lead to compulsory engine modifications?

Previously unknown issues in airliner operations in severe cold in the upper atmosphere are cited by the FAA in the US in serving notice of compulsory design changes to Rolls-Royce powered versions of the Boeing 777-200ER jet overnight. While there are no RR engined 777s in service with Australian carriers the directive is interesting in [...]

Is the 787 Dreamliner fiasco more about toxic corporate cultures than a flawed design?

With every lie and evasion that Boeing utters about its 787 Dreamliner project the story becomes less about an airliner than the wider issue of cultural failures in corporations in the 21st century. Why can’t contemporary corporations speak truthfully and candidly about their products, or services or innovations? What makes them think that they own [...]