Several readers have drawn attention to stories elsewhere in which a Qantas spokesperson says it is not replacing the controversial workspace plastic bin lid domestic business class seats shown as new in the newly minted Oneworld liveried A330-200 that was on display at the Qantas jet base in Sydney last Sunday.
The spokesperson whomever it was is wrong.
On Wednesday at the National Aviation Press Club luncheon in Sydney Qantas CEO Alan Joyce told me precisely what was reported by Plane Talking within the hearing of several of his team, and as is always the case with any one-to-one conversation with the senior management of any company, I asked Mr Joyce if this was on the record and he said it was.
This is not a criticism of Mr Joyce, who was interested in putting to rest the concerns of a particular influential frequent flyer when they were mentioned to him as the luncheon drew to a close.
We had a conversation, he conveyed information, and it was confirmed that his intention to take to his board a comprehensive fix to the diversity of the offerings in business class in the A330s was on the public record which is the step professional reporters always take at the end of meetings in order to avoid confusing matters that may be mentioned on background with matters that are reportable. He also took the story further, by including long haul A330s in the intended course of action, which was very, very interesting, and welcome.
This is how news reporting is done. It seems that some people in his company, and indeed in the peanut gallery, don’t get it.