tip off

Tigerair takes aim at queues, counters with a hip hit team

iPad toting customer service staff with holster mounted printers started the process of eliminating much of the counters and queues for Tigerair passengers at its Melbourne Airport terminal today.

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Jetstar’s Gold Coast China deal adds to pressure on Tiger

Jetstar’s deal for non-stop flights from Wuhan to the Gold Coast with China’s tourism, retail and property investor Dalian Wanda Group poses the question, where is the Virgin Australia Group’s policy for its participation in the fastest growing inbound market in Australian travel?

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April was a bad month for the Qantas Jetstar fleet

Photos have emerged of a mishap that damaged two Jetstar A320s at its Newcastle maintenance facility on 23 April, during the storm and flooding crisis that crippled much of eastern NSW.

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Jetstar responds to super rumours

There has been some buzz today about Jetstar conducting a ‘payroll review’ to correct errors in superannuation payments. In part this is true, but apparently the necessary adjustments will be small.

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NZ acts to impose new cockpit rules on Qantas subsidiary

The switch to US style cockpit management rules has now come to the Qantas Jetconnect subsidary based in Auckland after New Zealand mandated those changes today following the murder of 149 passengers on a Germanwings flight by one of its pilots this week.

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Tiger tightens cabin carry on rules

The difference between the not so low fare airline experience and the full service options in Australian domestic airlines has been made more tangible by Tigerair today with new luggage rules.

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Qantas Jetstar move jointly on more Whitsunday flights

Qantas is covering all bases with its new dual brand strategy for developing the potential of the Victoria-Whitsunday Coast market with its premium and low fare operations.

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A costly ‘low cost’ year ahead for Qantas and Virgin?

We’re going to be so cheap Air-India and Philippine Airlines will set up call centres in Cairns and Charleville.

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Qantas hasn’t addressed the Joyce failures

Opinion The essential problem holding back Qantas from capitalising on good fortune with fuel and capacity restraint, and a rediscovered focus on its full service operations, is Jetstar and the group CEO Alan Joyce.

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Qantas mangement flattened, but Andrew David stands tall

Among the many interesting aspects of this afternon’s great flattening of the Qantas executive team, Andrew David stands out as the astute airline manager who grows larger every time the spear lands close to him.

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Jetstar’s vomit smelling jet adds to Qantas turnback focus

Thongs, spilled chips, dirty jets and routine mechanical delays. Its been a rough day on social media for Qantas and Jetstar

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AirAsia X reported to be cutting back Australia flights

There are more signs of distress in the longer haul low cost part of the Australian international air travel market.

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Is a quality war replacing a fare war in Australia?

If the big dots are connected Qantas appears to be turning back to quality rather than price as a selling point in the Australian market.

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Qantas responds to Xenophon questions at investor meeting

Qantas chairman Leigh Clifford and its group CEO Alan Joyce have described what critics claim are ‘selective’ briefings to financial analysts and institutional investors as ‘clarification’ and one on one Q and A sessions.

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Joyce: Qantas is now in underlying state of profitability

Qantas group CEO Alan Joyce has told the no-media-questions AGM that it has made a profit on an underlying basis in the first quarter of this financial year, and is on track to continue that profitability through to the first half results to 31 December.

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Qantas files improved traffic+yield stats before AGM

In a curtain raiser for this morning’s AGM in Melbourne, Qantas traffic filings for the month, as well as year to September, show a general improvement in yields and load factors.

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Qantas media blackout to be broken by shareholder Xenophon?

Even if Qantas tries to ignore shareholder Xenophon tomorrow, his publishing his queries in advance means there will be no shortage of punters ready to ask them for him.

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Qantas: Is it finding its way back?

More Qantas, less Jetstar, goodbye London? hullo (more of) America? Major changes in strategy at Qantas are becoming apparent

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