Tiger recently announced it was appointing customer service officers and making itself accountable and accessible to the travelling public.
How then can it explain this complaint involving the deliberate misleading of a passenger, and his then being stranded, at Canberra on Tuesday night?
Since when is offering low cost airfares an excuse for misleading conduct resulting in [...]
Tag Archives: low cost airlines
Angry Flyers Lounge-Another Tiger mauling at Canberra
July 30, 2009 – 8:31 am
Tiger’s Sydney strategy may have unintended consequences
July 20, 2009 – 5:13 pm
Tiger is exposing some weaknesses in the Jetstar strategy in Australia by concentrating its capacity on higher frequency scheduling between major airports.
But will this have the unintended consequence of changing the way Qantas uses Jetstar?
The move to up to nine flights each way between Melbourne and Sydney from 4 October, compared to the three or [...]
Hello Sydney-Welcome to the Tiger experience
July 2, 2009 – 2:52 pm
Here is a taste of what Sydneysiders can look forward to when Tiger turns up tomorrow (Friday, 3 July) on the Melbourne route, courtesy of the 7 network’s sneak peek at its new reality show Air Ways.
Just another day on Tiger Airways
Air Ways is shot in Tiger terminals and jets with the airline’s full cooperation.
What [...]
Virgin plays Little Endians v Big Endians over corporate travel
June 11, 2009 – 8:48 am
Virgin Blue has backed, to use Monty Python terminology, the Little Endians against the Big Endians in its just announced tailored corporate travel program.
We’ll leave the pitch to any ads they might care to buy, as Plane Talking is no place for advertorialising.
But it is the demographics of its move, and what it means for [...]
Jetstar mounts an escape into Changi
May 18, 2009 – 1:19 pm
The trench warfare between Singapore Airlines controlled Tiger Airways and the Qantas controlled Jetstar franchise dug in a bit deeper this morning when Jetstar Asia announced a new matrix of interline arrangements with its focal point at Changi Airport.
It means Qantas is going to use Changi against Singapore Airlines the same way the Singaporeans had [...]
Anti-Christ update; Ryanair launches home printed boarding pass fee plus a hefty fine
May 14, 2009 – 9:45 am
Ryanair has found new ways to shake down its customers with a £5 fee for printing their own tickets at home, and which is unavoidable, as it is also shutting down all of its check-in desks.
In addition it will fine passengers £40 at the airport if they turn up without it, by charging that amount [...]
Angry Flyers Lounge-Tiger discovers customer service!
May 5, 2009 – 9:48 am
Angry Flyers have won something Ryanair customers can only dream about. Tiger Airways is recruiting customer services officers–after listening to the uproar in our lounge.
At last, or at least very shortly, the airline will have real people on duty in Melbourne who can be reached by telephone, who will deal with double charging, flight cancellations [...]
Tiger Airways & Anzac Day: An ignorant, disrespectful and uncontactable airline ripping off a legend
April 24, 2009 – 3:04 pm
Tiger Airway’s FREE (but with charges) ANZAC DAY sales drive is disgraceful, disrespectful and insulting.
As pointed out in this item in Crikey today, it is also contrary to rules and laws that its competitors obey.
Tiger Airways launched a blatant Anzac Day rip off this morning leaving itself open to prosecution under the Crimes Act [...]
Michael O’Leary p*sses on the media from a great height again
February 28, 2009 – 12:54 pm
It says much about how daft the British media and the UK in general has become in these times when Michael O’Leary, the rude, crude and hugely successful chief executive of Ryanair, p*sses on them again from a great height.
On Friday O’Leary made a supposedly off hand comment on the BBC about how in the [...]
Qantas and the Malaysian equation
January 10, 2009 – 6:43 pm
Since almost everyone in the country is speculating on a Qantas deal with Malaysia Airlines it is my turn to have a shot.
Maybe it’s looking at a Malaysian airline, not Malaysia Airlines. Maybe the play involves AirAsia, based in Kuala Lumpur, and involves AirAsia pursuing a reciprocal consolidation agenda by taking significant equity in Jetstar [...]
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