When government agencies first started to put up web sites in the 1990s, management tended to treat them as little more than electronic brochures. Typically, no one in authority bothered to respond to e-mails. I hope that agencies today aren’t making the same mistakes with social media. Social media is a rich source of ‘intelligence’ [...]

In an interesting article on Crikey, Guy Rundle riffs off the Borders bankruptcy to ask if technological change will inevitably destroy local strip shopping centres: The whole centrality of the shop is changing. It is no longer a necessary place, and so the high street no longer acts as the spatial core of a community. [...]