chronic diseases

Mar 19, 2014

What do the polls tell us about bulkbilling co-payments?

The opinion poll released on Monday in the Fairfax media is being interpreted by some commentators as supporting the proposal for a GP bulkbilling co-payment, reportedly under consideration by the Abbott Government.   

Around half of the people polled said that they supported charging a means-tested co-payment for bulkbilled GP services.  The same proportion of people also supported the Government taking action to ‘curb the cost of Medicare’.

Opinion polls have their uses but caution should be exercised when interpreting the results of this poll as a vote for shifting health care costs from Governments to consumers. 

In fact, polls on complex policy issues such as this should be seen as akin to horoscopes – ambiguous enough for all readers to find confirmation of their existing biases and to justify the course of action they were going to undertake anyway. 

This is because questions about health resource allocation make little sense devoid of context and without being considered against alternative options.    

People cannot make an informed and genuine choice about how they would prefer to pay for health care unless they are presented with a range of competing options, along with their benefits and disadvantages.

A more useful question to ask would have been ‘if we need more money for our health system would you support raising it from progressive taxation or increased consumer co-payments?’  This at least would have allowed people to express their preference for one source of additional funding over another. 

The poll result also needs to be interpreted in the light of international research about the impact of co-payments on health service utilisation.

Most people are probably not aware of the international evidence showing that increasing co-payments for primary health care will not reduce our overall health care costs. In fact, according to some studies it may increase total health care expenditure by creating access barriers to the most cost-effective form of care.   

This poll also reinforces the false view that Australia’s health budget is ‘out of control’.   Again, this is not supported by the evidence or reflected in consumer behaviour. Both Governments and individuals are spending more on health that we did a decade ago but on current trends the figures show that our spending is sustainable.

The fact that half of those polled agreed that action needs to be taken to reduce our health budget is more likely to reflect the success of the Government’s strategy to convince us that drastic action is required than any realistic assessment of our current level of health spending.

Most people are probably not aware that Australia’s health budget is around average for industrialised countries and that for this level of expenditure we obtain better-than-average results.    

Had the poll asked “Should Australia continue to spend around the OECD average on health care, as long as this delivers good value to the community?” it no doubt would have obtained a different result.    

In fact, the one area in which we are not performing well is in the demands we place on individuals to fund their own health care.  

By international standards our individual contributions to health care costs are high. Australians pay for a higher proportion of our health care directly than do citizens of most other OECD countries, including the USA. 

There is good evidence that direct consumer payments in our health system care already causing access barriers to vulnerable people and that increasing existing payments or introducing new ones is likely to make this worse.   

Recent research by the Consumers’ Health Forum found that families are being forced to choose which of their sick children to treat as they are unable to afford medicine for all of them.  Other people reported forgoing essentials such as food in order to afford their health bills. 

Many Australians are not aware of this situation because the burden of these individual payments fall primarily on those who have a chronic illness or disability.  The voices of these people are often not reflected in opinion polls and consultation processes simply because they are often too busy dealing with the immediate problems related to their conditions.

As anyone has experienced a chronic illness (or cared for someone with one) knows, navigating the health system to find the appropriate mix of services can itself be a full time job, leaving little time or energy for advocacy (or responding to opinion polls).

Another issue that many people would not be aware of is the difficulties involved in developing  an accurate test for health care affordability.  An income-based  means test is not an accurate measure as people can be on very low incomes – for example a young healthy student – and have no problems affording their health care costs.

Conversely, others on medium or even high incomes can struggle to meet the costs of necessary care.  This is particularly the case for families where more than one person has a chronic illness and for people with life-long disabilities. 

An income-based test for bulkbilled services would miss the crushing burden of health care costs being experienced by many families on middle incomes and self-funded retirees, while doing nothing to improve the efficiency of our health system.  

Improving the value we obtain from our health care expenditure is an important issue and the Government should be applauded for putting it high up on the agenda.   However, the search for viable policy options should be based in genuine consumer consultation, in particular with people who are high level users of the health system.

Regardless of the polls, short-term measures to prop up the figures on Budget Night will do nothing to deliver a high quality and equitable health system for Australia’s future.


Disclaimer: Jennifer Doggett has provided consultancy services to the Consumers Health Forum on co-payment issues

(Visited 1 times, 1 visits today)


Leave a comment

5 thoughts on “What do the polls tell us about bulkbilling co-payments?

  1. Jennifer Doggett

    Health care costs are higher overall in the USA but individuals pay for a lower proportion of these costs via direct payments. In Australia direct consumer payments for health care contribute 18.2 per cent of total health expenditure (2009/10 figures). This compares with 14.4 per cent for the OECD countries as a whole and 12.3% for the USA. Another way of putting this would be to say that for every dollar spent on health care, 18 cents comes directly out of consumers’ pockets in Australia compared with only 12 cents in the USA.

    For more information see the Australian Institute of Health and Welfare 2012. Health Expenditure Australia 2009-10 Supplementary Tables. Table 5.1, available on the AIHW website

  2. FelineCyclist

    Can Jennifer please post some more info about the following claim:

    By international standards our individual contributions to healthcare costs are high. Australians pay for a higher proportion of our healthcare directly than do citizens of most other Organisation for Economic Co-operation and Development countries, including the United States.

    It might be true, but I find it hard to believe that we pay a higher proportion for our own health care costs than the US. What about their ridiculous insurance system?

  3. Rocket Rocket

    One trouble with co-payments is that they disproportionately affect those on lower incomes. A $6 co-payment is of much less consequence to someone earning $200,000 per year than it is to someone earning $50,000 per year. And more children = more attendances = more cost.

    The Government should “test the waters” on a co-payment that was indexed depending on your income, and then see how many Liberal voters in safe city seats are in favour of it.

    Of course the main problem of co-payments is that they disproportionately affect the sick, and those with multiple and long-term health problems.

    Discouraging such people from seeking primary health care will most likely drive health costs up when they are eventually admitted to hospital with problems that could have been prevented.

  4. Rosemary Stanton

    While we’re on health care costs – and their affordability – let’s not forget dental costs. Go into any poorer neighbourhood and the need for dental treatment is all too obvious.
    Perhaps someone could tell us why the mouth is not considered part of the body when assigning money to health care.

  5. Gary

    Not sure which doctor the lollies go to, I’ve been in inner north of Melbourne and the same surgery for over 50 years and we have never been bulk billed. The standard charge has $17 cost after Medicare, double consultation $28…

    Bulk billing is only offered to those on fixed income or pensions…as it was designed to be.
    Who has universal bulk billing?..nowhere that I can see from asking about othe GP in the emergency of which we have three in easy proximity are all bulk billing..

Share this article with a friend

Just fill out the fields below and we'll send your friend a link to this article along with a message from you.

Your details

Your friend's details