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Topic: consumer engagement
Busting some myths about consumer and community engagement in health decision-making

Busting some myths about consumer and community engagement in health decision-making

Health professionals are often resistant to the notions of consumer and community engagement and shared-decision making, according to collaborative decision-making specialist Max Hardy. Hardy, a director of the consultancy group Twyfords, responds below to some of the common objections to such concepts.  *** The missing ingredient in our health system Max Hardy writes: So what […]

How to engage consumers: some advice for Medicare Locals

How to engage consumers: some advice for Medicare Locals

This post continues a Croakey discussion about the new primary health care organisations to be known as Medicare Locals. It is responding to a request from GP Access, the trading name for the Hunter Urban Division of General Practice, about how they could engage consumers in their planned transformation into a Medicare Local. Tony McBride, […]

Engaging consumers in health policy and programs: what does the evidence say?

Engaging consumers in health policy and programs: what does the evidence say?

Croakey is hosting a discussion about the new primary health care organisations to be known as Medicare Locals. We’re crowdsourcing ideas about how to effectively engage consumers in setting their priorities and directions. In a previous post, Carol Bennett from the Consumers Health Forum cautioned against tokenistic approaches to consumer engagement. In the article below, […]