The idea that consumers might buy something from someone to the exclusion of a competitor for the promise that someone else might possibly give them a 'free' flight before they die trying to get it is an interesting phenomenon
Qantas really took the media for mugs today with its ‘earn points walking’ media release, not that the scheme isn’t without some compelling merits for investors.
Following the changes already made by many other airlines, Etihad will require its loyal customers to pay more for their ‘reward’ points under a revised ‘more choice’ booking scheme which will take effect from 14 September.
Moves by IATA and the airlines to screw individual passengers with specially tailored fares based on their personal data ought to be resisted, if not challenged under consumer or discrimination laws where such remedies are available.
The deeper concern about the Qantas infatuation with Jetstar is that it deluding itself if it thinks its full service customers will transfer their loyalties to Jetstar.
Your loyal duty now is to be screwed, and fly Emirates if possible because your patronage for the Qantas product just keeps costing it money the Abbott government refuses to give it.
Will repeated calls from all quarters for more detail as to Qantas’s financial performance be answered in return for Government ‘support’?
On the occasion of Qatar Airways joining oneworld so that it can seamlessly and richly exchange rewards with Qantas Club members like the PR tools for the alliance keep telling the gullible, Australian Business Traveller has done the sums for those who might like to try it out. The takeaway from that analysis is that […]